HOW WE PROCESS YOUR DATA
Upgrade RGPD 2018 /GDPR | Updated: May 25, 2018
This information is intended to inform the users of this site about the processing of their data and their rights in accordance with the European General Regulation on Data Protection (GDR).
1. INFORMATION GATHERING
MARKETING CREATION collects information about its users in the following manner: Contact
data. Marketing Creation collects through contact forms on its Website, email exchanges, contact forms on social networks and exchange of business cards in physical networks the data of individuals and legal entities. This data includes the following information :
- Full name
- Business address
Commercial data. Marketing Creation collects on its CRM Zoho commercial information, in addition to contact data, on :
- Emails exchanged with users
- quotes and invoices exchanged with users
- The names of the employees of a company and their function
2. PROCESSING PURPOSE
This data is used to :
Track the opening of emails sent by Zoho Campaign, including audience measurement, service error analysis, prevention and detection of technical or security issues.
Responding to contact requests. Contact information is used to respond to requests, particularly in the event of a request for commercial or support contact.
Send newsletters. Communications are sent by mass email about Marketing Creation news. These communications can be deactivated at any time via a link provided for this purpose. This deactivation does not block the execution of the rest of the service.
Billing the service and managing the business relationship.
Aggregated information for which it is no longer possible to identify individuals (free of personal information) such as aggregate statistics cannot be used for commercial purposes.
3. STORAGE LIFE
The retention period for data supplied to the service is set at three years.
4. EXCHANGE OF INFORMATION
The data is never shared or sold to anyone and has never been shared or sold to anyone.
The data is secured by the use of messaging and the Google Drive folder sharing service, access to which is doubly secured by double validation via SMS, on the one hand, and by the use of the professional G-Suite platform, on the other. Commercial data is stored on the Zoho CRM which is also secured by double validation. Strong safeguards have been put in place to protect the confidentiality, integrity and availability of data.
Users who have provided data to the service can contact the person responsible for the management of personal data at the following email address:
To assert their rights:
Right of access. The user may request an extract of the personal information stored and processed.
Right of rectification. The user may request to change incorrect information.
Right to oblivion. The user can ask to delete one or more personal information.
Portability rights. The user has a right to the portability of his data. However, as the data processed are contact data or data replicated from the readers' information systems, data portability is not necessary in the context of a change to another similar service provider.
In the event of a dispute or query regarding the processing of personal data, the user may contact :
or to the local personal data control authority (CNIL for France).
By providing personal data, the user consents to their use for the purposes defined above. Consent may be withdrawn at any time by specifying the scope of the change of consent to the Marketing Création Data Protection Officer or any other automated means made available to the user to exercise this right (such as an unsubscription link).
It should be noted that the withdrawal of consent for the processing of all or part of the personal data may degrade or make it impossible to provide the associated service(s).
8. THIRD-COUNTRY TRANSFER
Data is transferred to countries outside the European Union in the following cases:
This policy may change in particular in the event of regulatory changes or if changes are made to Marketing Creation's activities. In the event that changes to this policy affect your rights, Marketing Création will contact you by email to inform you of the changes.